Telehealth psychology across Australia
Telehealth psychology allows clients to attend appointments via secure video from home, work or any private location.
Simple to use, wherever you are
Telehealth appointments at Daybreak Psychology use a secure, encrypted video platform. Before each appointment a link is sent by email or SMS. Clicking the link opens the video consultation in your browser — no app download is required.
A smartphone, tablet or computer with a camera and microphone is all that is needed. A stable internet connection is recommended. Clients should ensure they are in a private location where they cannot be overheard — a quiet room with a closed door works well.
If you have difficulty connecting at the time of your appointment, call or text 0438 299 637 directly.
Frequently Asked Questions
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The research evidence consistently shows that telehealth psychology is as effective as in-person therapy for most presentations. For some clients, consulting from a familiar and comfortable environment is an advantage. Daybreak Psychology applies the same clinical standard to telehealth sessions as to in-person appointments.
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Medicare telehealth sessions require a valid Mental Health Treatment Plan from your GP, in the same way as in-person sessions. Self-funded telehealth clients do not require a referral. TAC, WorkCover, NDIS and DVA clients should confirm referral requirements with the practice before booking.
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Yes. Many clients use a combination of in-person and telehealth appointments depending on their circumstances at a given time. There is no requirement to commit to one mode of delivery exclusively.
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If the video connection drops or you have difficulty connecting, call 0438 299 637 directly. In most cases the session can continue by phone if the video connection cannot be restored.
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Medicolegal assessments can be conducted via telehealth in appropriate circumstances. This is confirmed at the time of instruction, depending on the requirements of the instructing party and the nature of the matter.
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Daybreak Psychology is registered in Victoria and primarily serves Victorian clients. Clients located interstate may be seen in some circumstances — contact the practice to discuss eligibility before making an enquiry.